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Partner locating service GTC

ADRIENNE FELLER PARTNER LOCATING SERVICE

 

Date of entry into force: 10 January 2024

  1. Purpose of the GTC, Service Provider's data

The purpose of these GTC is to set out the terms and conditions of the salon presentation in the ADRIENNE FELLER PARTNER FINDING application (hereinafter referred to as the "Service").

Details of the service provider

name: Adrienne Feller Cosmetics Zrt.

registered office: H-5126 Jászfényszaru, Albert Einstein út 3.

court of registration: Company Court of the General Court of Szolnok,

company registration number: 16-10-001818

tax number: 25401013-2-16

phone: +36 1 336 0466, email: info@adriennefelller.com

hereinafter referred to as: ADRIENNE FELLER

 

  1. Essential features of the Service

The Service Provider offers a map-based partner locating service on the www.af.panarom.hu website, which displays the names and contact details of beauty salons, beauty therapists, hotels, spas, and brand stores that have registered for the Service and that perform ADRIENNE FELLER treatments in Hungary and use ADRIENNE FELLER products for their treatments.

The provision of the Service and the use of the salon locating service are free of charge. 

 

  1. Conditions for using the Service
  • Only users registered on the adriennefellerwebshop.hu website can request to have their salon displayed in the Salon Locating Service.
  • The Service is available to ADRIENNE FELLER CERTIFIED BEAUTY THERAPISTS (beauty therapists who have completed the Basic Beauty Therapist Training and two additional ADRIENNE FELLER Practical Massage Training courses of their choice) or beauty salons, hotels and spas, brand stores employing at least one ADRIENNE FELLER Certified Beauty Therapist (hereinafter collectively referred to as "Users").
  • Users shall carry out their activity in a place specifically designed for this purpose (beauty salon or at least a separately accessible treatment room with the availability of a restroom).
  • The User must have a professional website and/or Instagram page and/or official Facebook profile (hereinafter referred to as the "Online Interface") that is constantly updated.
  • The User's Online Interfaces must clearly and prominently communicate that the User is eligible for ADRIENNE FELLER treatments and/or works with ADRIENNE FELLER products.
  • The User must comply with the philosophy, quality, and ethical standards of the ADRIENNE FELLER brand in his/her professional activities (see section 5).
  • The User must purchase ADRIENNE FELLER products from the Service Provider with a minimum net annual value of HUF 750,000.
  • The User undertakes to comply with the applicable legal provisions in the course of its activities.
  • The User agrees not to sell ADRIENNE FELLER Professional Products to any guest/retail customer.
  • The Service Provider will verify compliance with these GTC in January each year. In addition, the Service Provider may also carry out unannounced checks on the User's online interfaces and in person at the beauty salon. The Service Provider may check the quality and cleanliness of the salon, free of charge, once a year at the ADRIENNE FELLER beauty salon. The Service Provider shall notify the User by 31 January following the end of the year in question if the User does not comply with any of the conditions set out in the GTC, after which the User shall be removed from the Service.

In the case of hotels, spas, and brand stores, it is necessary to conclude a separate, individual contract, the terms of which may differ from those set out in these GTC. If you do not already have a contract, you may inquire at sales@adriennefeller.com.

  1. Registration

The User can access the 'My Salon Search Account' menu by logging into his/her www.af.panarom.hu account, where he/she can register for the Service by entering his/her real data.

The User provides the public data and contact details of his/her salon, which are accessible to anyone. If the User wants to be registered as an individual and not as a salon for the Service, he/she must enter his/her own name in the name of the salon.

It is necessary to confirm that the User is actively using ADRIENNE FELLER products and is carrying out the treatments according to the ADRIENNE FELLER method and is not selling professional products to guests or retail customers.

Salons can be present in the following categories: Salons, Reference Salons, Hotels and SPAs, Brand Stores. The following can be marked as a title: Salon of Excellence, Master Beauty Therapist, Professional Beauty Therapist, and Certified Beauty Therapist, depending on the title the beauty therapist is entitled to use after completing the ADRIENNE FELLER training.

As the Service Provider publishes the data provided by the User with unchanged content, the User is solely responsible for their correctness and accuracy.

Registration requires the uploading of at least one and no more than three high quality photographs of the treatment room and salon, which must reflect the ADRIENNE FELLER philosophy in terms of atmosphere, quality, and cleanliness, and the identification of at least three ADRIENNE FELLER services provided by the User. These images will not appear on the Salon Finder page.

The necessary condition of registration is confirmation that the User has read the GTC and the Privacy Notice, and accepts and consents to the processing of data by the Service Provider.

Clicking on the 'Submit application' button in the bottom left corner of the registration form closes the application process. After that, the User will receive a confirmation email from the Service Provider, sent to the email address provided by the User, confirming the acceptance or rejection of the application, thus completing the registration process.

Confirmation

The Service Provider can only accept the application if the User has fully completed all mandatory fields marked with an asterisk, has made the necessary statements of acceptance, and otherwise complies with the provisions of these GTC. ADRIENNE FELLER checks the quality of the salon on the basis of the pictures uploaded and is entitled to refuse to confirm the registration if it does not consider it satisfactory. The Service Provider also reserves the right to consider the acceptance of an application in addition to the above, which may be rejected without giving reasons. However, it will endeavour to confirm the application if the applicant complies with the conditions set out in these GTC and the User has not previously committed any unlawful conduct.

The Service Provider is obliged to provide the Service only if it has accepted the application and provided confirmation to the User. The contract (hereinafter: Contract) between the parties is concluded upon receipt of the confirmation by the User, i.e. when the email message containing the confirmation becomes available to the User. Within 1-5 working days from the conclusion of the Contract, the Service Provider shall display the User in the Service by publishing the public data provided by the User, and the User shall act in accordance with the provisions of these GTC.

The User may cancel or modify his or her registration at any time. The User is obliged to ensure that the data provided by him/her and displayed in the Service are real and up-to-date at all times, and that the User can be reached by interested parties at the contact details provided. If there is a change in the data provided, the User shall update the account data within 3 days, and if the User ceases its activity, it shall also notify the Service Provider within 3 days.

  1. Ethical expectations

The User undertakes that he or she, or any of his or her employees who come into contact with guests,

  • shall apply beauty therapy to the best of his/her ability for the benefit of his/her guests, as his/her primary obligation is to satisfy the needs, comfort, health, and satisfaction of the guest. To this end, he or she strives to apply the knowledge he or she has acquired during work, in the way he or she has learned in the training courses, and to develop his or her professional competences so that he or she can always provide the highest level of service;
  • his or her services are people-oriented, and is friendly and helpful with guests;
  • shall provide sufficient and satisfactory information about his or her services and products to his or her guests;
  • shall provide information in accordance with the principles of credibility, ethics, fairness, and integrity when promoting his or her services and shall not use commercial exploitation and deception;
  • shall focus on the use of natural and local ingredients;
  • shall not act disrespectfully in front of the (professional) public, shall not make disparaging criticisms of his/her instructors, colleagues, peers, partners, etc., i.e. shall not use his/her knowledge, products, and contacts with malicious intent or abuse them in any way;
  • shall abstain from the use of any psychoactive substances, including alcohol, before and during consultations and treatments.

 

  1. The User warrants that
  • he or she has the qualifications, examinations, and licences required for the performance of his/her activities, in addition to the training provided by the Service Provider, if necessary, and complies with the relevant legal requirements;
  • he or she complies fully with the professional, health and safety, hygiene, invoicing, and other standards applicable to his or her activities;
  • the conclusion and performance of the Contract do not infringe the rights or legitimate interests of a third party, in particular the terms of a contract concluded with a third party in the context of the activities of a beauty salon or beauty therapist;
  • no separate written consent or permission of a third party is required to display the data provided by him/her at the time of registration on the Service or, if necessary, he/she has such consent or permission;
  • the data provided by the user at the time of registration are true, the provision of such data does not violate any law or the provisions of the GTC, and does not infringe the rights or legitimate interests of any third party.
  1. Liability

The Service Provider shall not be liable for any damages or costs incurred as a result of joining the Service.

The Service Provider does not guarantee that access to the Service will be unhindered and complete at all times. The Service Provider shall not be liable for the accuracy, reliability, fault-free operation, completeness, or suitability of the Service for a particular purpose. The Service Provider is not responsible for errors and their consequences, malfunctions, access errors, destructive applications or programs installed by others, which may not be attributable to the Service Provider. It is the User's liability to assess how to protect the data stored on his/her computer from intruders.

The Service Provider is not obliged to verify the information that it has only made available, nor is it obliged to search for facts or circumstances that indicate that an unlawful activity has been carried out. If, however, it becomes aware that the content posted violates the rights or legitimate interests of the Service Provider or a third party, or violates applicable law or the GTC, it is entitled to remove the content in question and claim compensation from the User for the damage incurred.

The Service Provider is not responsible for the content of websites (website, Facebook, Instagram) to which the links provided by the Users direct. The User warrants that the link provided by him/her will only direct to legally operating, professional, and non-adult Internet content operated by him/her or by the Beauty Salon.

If a third person or authority brings any claim or proceeding against the Service Provider as a result of or in connection with the User's conduct, the User shall take all measures required by the Service Provider and shall compensate the Service Provider for all damages, material losses, and costs incurred by the Service Provider as a result of or in connection with the User's unlawful conduct.

The Service Provider reserves the right to modify or discontinue any element of the content of the Service at any time without prior notice, to change its appearance, content, or operation, to place advertisements, and to present its own services or other content.

  1. Complaint management

The Service Provider does not provide any guarantee. The Service Provider has already informed the User of the time limits and other conditions for exercising the right of withdrawal and termination, the sample statement that may be used, and the legal obligation to provide liability for material defects for the use of the Service Provider's services when registering on adriennefellerwebshop.hu, in the GTC accepted by the User, the current version of which is available at www.af.panarom.hu.

The Service Provider states that it does not have a Code of Conduct pursuant to the Unfair Commercial Practices Act.

The Service Provider shall be entitled to unilaterally amend these GTC ex futuro at any time without the User's consent. The Service Provider shall notify the User of the amendment to the GTC by publishing it on its website.